ABC Networking Computer Solutions
ABC Support Services
Secure remote support- Customer instigated
- All sessions recorded and kept
for 60 days - All support sessions are encrypted
- 24/7 real time monitoring
- E-mail notification of problems
- On-line portal to view realtime
status of managed infrastructure
- Comprehensive monthly report
- SSL encrypted
- On-line portal, raise, manage,
view or close cases
- E-mail notifications
Remote Support
Run once sessionsManaged Service
Online Helpdesk